Top customer questions and answers

You can contact customer service via the "Contact Us" window on the website or through the dedicated support email.
You can cancel your subscription at any time through the control panel, and automatic renewal will stop when the current subscription period ends, noting that the subscription fee is non-refundable.
You can register through the My Account window, choose the subscription type that suits you, pay for it, and then complete your business details.
You can pay the subscription fees through our trusted and varied payment channels according to your choices as shown on the packages page.
The Tasweer platform offers monthly and annual subscriptions for individuals and businesses, and provides members with various benefits, such as a larger number of products on display, a prominent appearance in search results, and other advantages.
The Tasweer platform is based on a mediation system between the service provider and the buyer, where the service provider can display his products and services, and the customer can browse and order them easily through the platform.
Tasweer Platform is an online platform offering three main services: 1. Building Material Collection: A wide range of high-quality building materials. 2. Technician Services: Providing specialized technicians for the installation and maintenance of building materials. 3. Shipping Services: Delivery of the required materials to your location.
In the advertisement we have published, you will find a "Report" window. Click on it and report it, and the Tasweer platform will deal with it according to the applicable regulations and laws.
Tasweer platform deals only with approved suppliers, and allows buyers to evaluate products, traders, technicians and carriers to ensure transparency and quality.
It is a membership dedicated to drivers and freight carriers to provide delivery and transportation services through the platform.
Technician membership is an account dedicated to professionals and technicians to offer their services through the platform, with the ability to manage orders and follow up with clients.
Tasweer platform does not impose a commission on direct sales, but rather relies on a financial subscription system in exchange for the services it provides to merchants and users.